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Self Service Kiosks offer multiple
services that benefit both, the airport/airline and the customers.
For Airlines -
o 50% improvement in transaction times (<two minutes, as opposed to four at the counter) Reduced IT demands
for subscribing airlines with turnkey solution<B>
o it provides a platform that
will improve their customers' airport experience;
o reduces passenger handling
costs
o provides a branded check-in
experience that follows the airline business process
o allow the airlines to increase
their revenue by offering Ups-Sell and Cross-Sell opportunities including
Merchandising products with a little additional investment.
For Customers -
o Over
90% improvement in passenger check-in throughput
o reduces long wait times at
airport ticket counters
o helps improve their airport
experience by reducing the time it takes for them to travel from the airport entrance to
their seat on the plane.
o allows them to manage their own
re-booking in case of Irregular Operations.
For Airports -
o 50% reduction in floor space requirements
leading to increased airport capacity to accommodate passenger growth.
o 60% savings in equipment and
real estate costs for participating airlines.
o Reduces the need for multiple
kiosks deployed by various airlines
o Reduces the number of Kiosks
and Ticket Counters needed thereby improving facility utilization and optimizing
real estate costs
o Provide airport related
information and directions to passengers
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